post
https://api.superwise.ai/v1/support/issues
Report an issue (Bug / Error, Account Issue, Billing, Feature request).
Accepts multipart/form-data. Uploaded files are emailed to the reporter as MIME
attachments and described (name, type, size) in the admin Teams message. When object
storage is configured they are also uploaded there so the Teams message can link to
them; they are never persisted to the database or local disk.
- category (str): Required. One of
bug,account,billing,feature_request. - description (str): Required. 1–1000 characters.
- reporter_name (str): Required. Display name of the logged-in user filing the issue.
- reporter_email (str): Required. Email of the logged-in user; the summary email is sent here.
- page_url (str): Optional. URL of the current page/route where the issue occurred.
- device (str): Optional. Reporter's device (environment context).
- operating_system (str): Optional. Reporter's operating system (environment context).
- browser_version (str): Optional. Reporter's browser and version (environment context).
- screen_resolution (str): Optional. Reporter's screen resolution (environment context).
- network_status (str): Optional. Network status at report time (technical context).
- client_timestamp (str): Optional. Client-side timestamp when the issue occurred (technical context).
- attachments (list[UploadFile]): Optional. Screenshots or short screen recordings;
count, size, and MIME type limits are enforced via configuration.
Recent Requests
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| Time | Status | User Agent | |
|---|---|---|---|
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422Unprocessable Entity
500Internal Server Error
502Bad Gateway
